Yes! The interface is designed to be intuitive, and we provide free training for all users. Most pharmacy staff can learn the basics in just a few hours. Our comprehensive documentation and support team are always available to help with any questions.

Absolutely. The system works both online and offline, and can be accessed from multiple computers within your pharmacy. For Enterprise customers, we also offer multi-branch capabilities that allow you to manage several locations from a central dashboard.

We implement bank-level security measures to protect all data. Your information is encrypted both in transit and at rest, and we perform regular backups to prevent any data loss. We comply with all relevant data protection regulations in Bangladesh.

Yes, we offer comprehensive technical support via phone, email, and WhatsApp to ensure your system runs smoothly. Basic plan customers receive email support during business hours, while Professional and Enterprise customers enjoy priority support and extended hours.

Yes, we offer customization options to tailor the software to your unique requirements. From custom reports to specialized workflows, we can adapt the system to work exactly the way your pharmacy operates. Contact us to discuss your specific needs.

The software runs on standard Windows computers (Windows 10 or newer recommended). For optimal performance, we recommend:
1. A computer with at least 8GB RAM and an i3 processor or equivalent
2. A barcode scanner for efficient product entry
3. A receipt printer for customer invoices
4. A stable internet connection for cloud features (though the software works offline as well)

We currently offer a companion mobile app for inventory checking and basic reporting. A complete mobile version with full functionality is in development and will be available to all customers as a free upgrade when released.